Privacy Policy

Polka Aesthetics ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you visit polka-aesthetics.com or interact with our practice, how we use it, and the choices available to you.

1. Information We Collect

We collect information you provide directly to us, including when you submit our online inquiry form, schedule a consultation, or communicate with us by phone, email, or in person.

You may share with us

• Full name, phone number, and email address
• Preferred appointment date, time, and treatment of interest
• Notes you choose to provide about your aesthetic goals
• Health and medical history relevant to treatment (collected only during consultation or intake)
• Photos taken before, during, or after treatment, with your separate written consent
• Payment information processed by our third-party payment processor (we do not store full card numbers on our servers)

Collected automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring website
• Aggregated, non-identifying analytics data via cookies (see "Cookies & tracking" below)

2. How We Use Your Information

• To respond to inquiries and schedule consultations
• To provide aesthetic services you have requested
• To send appointment confirmations, reminders, and follow-up care information
• To process payments and maintain treatment records
• With your separate written consent, to display before-and-after photos on our website or social media
• To improve our website and patient experience
• To comply with applicable laws, regulations, and professional licensing obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing & Disclosure

We share your information only with:

• Service providers who help us operate our practice — scheduling software, payment processors, email/SMS providers, hosting providers. These vendors are contractually obligated to protect your information and use it only to provide services to us.
• Healthcare providers when coordination of care is necessary and you have authorized it.
• Government agencies or law enforcement when required by law, court order, or subpoena.
• Professional advisors (attorneys, accountants, auditors) under confidentiality obligations.

4. Health Information

Information about your medical history, treatments, and health status is held with strict confidentiality. We follow generally accepted standards for handling protected health information ("PHI") and apply principles consistent with HIPAA where applicable. We do not share your treatment information without your written authorization except as required by law or for the direct provision of your care.

For a full description of how your protected health information is used and disclosed, please request our Notice of Privacy Practices at the studio or by contacting us using the details below.

5. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. The categories we may use include:

• Strictly necessary cookies — required for the website to function (form submission, security).
• Analytics cookies — to understand aggregated visitor behavior. We may use providers such as Google Analytics. These do not identify you personally.
• No advertising cookies are set without your consent.

You can disable cookies in your browser settings; however, parts of the site may not work as intended.

6. Your Rights

Depending on your state of residence, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications
• Withdraw consent for processing where consent is the legal basis
• Lodge a complaint with a regulator (where applicable)

To exercise any of these rights, contact us using the information below. We will respond within a reasonable time and as required by applicable law (including, where applicable, the Texas Data Privacy and Security Act).

7. Security

We use commercially reasonable technical and organizational measures to protect your information against unauthorized access, alteration, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date. Material changes will be communicated more prominently when appropriate.

10. Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Polka Aesthetics
17194 Preston Rd, Building 151, Suite 120
Dallas, TX 75248
Phone: (945) 200-1710
Email: polka.aesthetics@gmail.com